Welcome to The Trident Stays (“we,” “our,” “us”). By accessing, browsing, or using our website, booking accommodations, or availing any services offered through this website, you agree to comply with and be bound by our Terms of Use. Please read our terms of use carefully before using our website or services. If you do not agree with these Terms of Use, please do not use our website or make any bookings.
1. Website Use & Eligibility
The Trident Stays (https://tridentstays.com/) is intended for users who are legally capable of entering into a binding agreement under Indian law. By using this website, you confirm that:
- You agree to use this website only for lawful purposes and in a manner that does not violate any applicable rules or regulations.
- You are using the website under the supervision of a parent or legal guardian.
2. Information Accuracy
We do all to ensure that all information on this website is accurate, updated, and complete. We provide general informational purposes and may be updated or modified without prior notice. The Trident Stays does not guarantee the accuracy, reliability, or completeness of any content, including:
- Room descriptions
- Pricing
- Availability
- Amenities
- Images
- Blog content
3. Bookings & Reservations
- All bookings made through this website are decided by availability and confirmation.
- Booking confirmation is valid only after payment (full or partial, as applicable) is received.
- Prices shown are subject to change without prior notice.
- Special offers, discounts, or packages are subject to specific terms and availability.
- We reserve all right to refuse or cancel bookings at our discretion in cases of incorrect pricing, suspected fraud, or policy violations.
4. Payments
- Payments made through the website must be completed through authorized payment methods only.
- You agree to provide accurate billing and payment details.
- Any additional charges incurred during your stay (extra services, damages, etc.) must be settled before check-out.
- All payments are subject to applicable taxes as per Indian laws.
5. Cancellation & Refund Policy
- Cancellation and refund terms can vary depending on the booking type, season, and promotional offers.
- Refund eligibility and timelines will be shared at the time of booking.
- No-shows or last-minute cancellations may attract full or partial charges.
- Processing fees, if any, are non-refundable.
- Please refer to the specific cancellation policy shared during booking for detailed information.
6. Check-In & Check-Out
- Standard check-in and check-out times will be shared at the time of booking.
- Early check-in or late check-out is subject to availability and may incur additional charges.
- Valid government-issued photo identification is mandatory at check-in.
7. Guest Responsibilities
- Guests staying at The Trident Stays agree to:
- Respect property rules and local laws
- Maintain cleanliness and hygiene
- Avoid damage to property, furniture, or amenities
- Behave responsibly and respectfully towards staff, other guests, and the surrounding environment
- Any damage caused to property or belongings may result in additional charges.
8. Property Rules & Conduct
- Smoking, alcohol consumption, or bonfire usage may be restricted to designated areas only.
- Illegal activities, nuisance behavior, or loud disturbances are strictly prohibited.
- Pets, if allowed, must follow property-specific rules.
- Failure to comply may result in immediate termination of stay without refund.
9. Intellectual Property
- All content on this website, including text, images, logos, graphics, and design elements, is the exclusive property of The Trident Stays unless otherwise stated.
- You may not copy, reproduce, distribute, modify, or use any content without our permission.
10. Third-Party Links
This website may contain links to third-party websites for informational purposes. We do not control or endorse third-party websites and are not responsible for their content, policies, or practices.
11. Limitation of Liability
To the maximum extent permitted by law, The Trident Stays shall not be liable for:
- Any direct or indirect loss, injury, or damage arising from website use
- Delays, service interruptions, or booking errors
- Natural events, weather conditions, or force majeure situations
- Loss of personal belongings during your stay
- Guests are advised to take reasonable precautions during travel and stay.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
13. Modifications to Terms
We reserve the right to modify, update, or change Terms of Use at any time without prior notice. If you continue to use the website after the changes, it implies acceptance of the updated terms.
14. Governing Law & Jurisdiction
The Trident Stay Terms of Use shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Uttarakhand.
15. Contact Information
If you have any queries, concerns, or require clarification regarding our Terms of Use, please contact us through the official communication channels provided on our website.
Contact Info: +91 9990 035 880
Email: booking@tridentstays.com
Address: Bend No 7, Swiss Village, P 24, Khaprat, Khaprar, Mukteshwar, Uttarakhand 263138
