Privacy Policy

At The Trident Stays (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you visit our website, make a booking, or interact with our services. By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you make a booking, contact us, or fill out forms on our website, we may collect:

• Full name
• Email address
• Phone number
• Billing details
• Identification details (as required at check-in)
• Travel dates and preferences

1.2 Non-Personal Information

We may automatically collect non-identifiable information to improve website performance and enhance user experience. It may include the following information:

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Referral sources

2. How We Use Your Information

We can use the collected information to:

• Process bookings and reservations
• Confirm check-in and check-out details
• Provide customer support and assistance
• Improve our services, facilities, and website performance
• Send booking confirmations, service updates, or important notices
• Comply with legal, regulatory, and security needs
• We do not sell, rent, or trade your private data to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tools to:

• Improve site navigation and performance
• Understand visitor behavior
• Enhance user experience

Note: Cookies do not collect sensitive private details. Also, you can disable cookies through your browser settings. However, some website features may not function properly due to this.

4. Data Sharing & Disclosure

We may share your information only in the following circumstances:

• With trusted service providers (payment gateways, booking platforms), strictly for service delivery
• When required by law or government authorities
• To protect the rights, property, safety, or security of our guests, staff, or business
• All third-party partners are required to maintain confidentiality and data protection standards.

5. Data Security

We enforce appropriate administrative, technical, and physical protections to secure your personal data from:

• Unauthorized access
• Data loss
• Misuse or disclosure

Note: Despite our best efforts, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We would retain your personal information only as long as necessary to:

• Fulfill booking and service responsibilities
• Meet legal, accounting, or regulatory needs
• Once no longer required, data is securely deleted.

7. Your Rights & Choices

You have the right to:

• Access your personal information
• Request correction of inaccurate details
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for promotional communications
• To exercise these rights, please contact us.

8. Third-Party Links

The Trident Stat may contain links to third-party websites. We are not responsible for the privacy rules, policies, or content of such websites. We urge users to check their privacy policies on their own.

9. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on this page. If you continue to use our website after the changes indicate acceptance of the revised policy.

11. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us.

Contact Info: +91 9990 035 880
Email: booking@tridentstays.com
Address: Bend No 7, Swiss Village, P 24, Khaprat, Khaprar, Mukteshwar, Uttarakhand 263138